Privacy & Data Policy

What we collect

When you create a HomeCliq account, we collect your name, email address, phone number, and account role (tenant or agent). When you use the platform, we also collect information about the listings you view, save, or publish, and messages you send through our messaging system.

Why we process your information

• To create and manage your account
• To connect tenants and agents for property listings
• To analyze aggregated, de-identified usage patterns so we can improve the platform and make product decisions
• To train and improve automated systems (for example, listing recommendations), using data that has been aggregated or stripped of personally identifying details wherever possible

Your rights

Under Zimbabwe's Cyber and Data Protection Act, 2021 (Chapter 12:07), you have the right to access the personal data we hold about you, request corrections, and withdraw your consent to processing at any time, free of charge and without needing to give a reason. You can withdraw consent from your account settings, or by contacting us at support@homeclicq.co.zw.

What withdrawing consent means

If you withdraw consent, we will stop actively processing your personal information for the purposes described above. Some data may be retained where we are legally required to, or where it has already been fully aggregated/de-identified such that it no longer identifies you.

Contact

Questions about this policy or your data can be sent to support@homeclicq.co.zw.